Shipping policy
Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Ireland) and neighbouring countries: Germany-Austria-Denmark-France & Holland
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Ireland):
We charge a flat shipping fee of 17,99 € per order.
Deliveries to foreign countries:
We charge various Shipping fees for international deliveries:
Dependant of the Couriers selected by the Buyer.
If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Paletten werden per Spedition versendet 202,95 € freight forwarding 89,90 per 100Kg € Deutschlandweit, andere Länder auf Anfrage.
Bulky goods are marked as such in the item description.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Ireland) within 3 - 5 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Prepayment via transfer
- Payment via SEPA direct debit
- Payment via SEPA corporate direct debit
- Payment via PayPal
- Payment by invoice
In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
- Cash on delivery (plus COD charges 8,90 €)
- Payment via SEPA direct debit
- Payment via SEPA corporate direct debit
- Payment via PayPal
- Payment by invoice
Further details on payment
Payment by invoice is from the third order onwards.
The invoice amount is to be settled at the time of payment on invoice within 7 days.
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.
Our bank account:
Gourmet Experts Ltd
IBAN: BOFI 9066 0352 5714 70
In case of questions, please contact us at the contact details mentioned in the Legal Notice.